Your operational requirements will include some or
all of the following tasks:
Receive user job requests.
Maintain input and output control logs.
Verify inputs to be processed to ensure they are
correct and in accordance with the run folder or
Make system control language (SCL) run stream
changes as required for correct data processing
of the users runs.
Input the users run package (jobs) to the
computer operations personnel according to a
Monitor the jobs in progress to ensure that all
data are processed and that all processing steps
have been properly performed.
Balance the number of records input relative to
the number output.
Verify the format and the number of copies of
each printed output in accordance with
instructions in the run folder.
Reconcile processing discrepancies and
Ensure that printed outputs are complete,
properly collated, and assembled.
Arrange for distribution of outputs to authorized
Operate a variety of auxiliary equipment:
copying machines, decollators, tape cleaners,
CRT terminals, and so on.
Become familiar with the basic operations of the
AIS computer facility.
Now that you are familiar with the process and with
operational responsibilities, lets look at the parts:
transmittal forms, input control logs, job preparation,
scheduling, monitoring, and output products.
Processing AIS Service Requests
Your first task may be to receive jobs from users.
Each job will have an AIS service request of some type.
A typical AIS service request is illustrated in figure 1-2.
In looking over this form, you will notice that it
provides you with such information as the following:
The program name, job number, or task number
that is used to reference a particular job
The users name, department and/or
organization, and phone number;
Where and/or to whom the output is to be sent;
The desired completion date of the job;
The computer (machine type) to be used for the
The type of operation to be performed:
production, test, assemble, compile, and so on;
The quantity and type of input media and/or
material to be used: magnetic tape, blank
checks, and so on; and
Any special instructions or remarks the user
wishes to include.
You will also notice that the lower portion of the
AIS service request (see figure 1-2) is reserved for
operations use only. This is where you enter the
time and date that the job was accepted for processing
(lower left-hand corner). The remaining blocks are
used by the people in operations to indicate when the
job started, when it was completed, along with any
significant comments about the job during the time it
If, while reviewing the users request, you happen
to come across a discrepancy or find something that is
incomplete or unclear, be sure to bring it to the users
attention. Just remember that throughout the course of
your conversation, you are to be tactful and diplomatic.
You must always keep in mind that you are representing
your command, and the image you project, both
personally and professionally, is as important to your
job as the work that is being submitted. The key word
is communication, NOT confrontation. Once you have
accepted the users request, you make the necessary
entries in the job control log.
Job Control Log
A job control log is important, especially when you
deal with multiple users. It will be up to you to keep an
up-to-date record of all jobs received for processing. A
job control log will serve as a continuous point of