the data contained in the reports to make sure it is valid.
You will also be responsible for ensuring that the reports
are complete and presentable. When we say
presentable, we mean readable—all the characters are
there and can be read. It would be unprofessional to
submit these reports in less than perfect condition.
Customer/User Reports
Being involved in a customer-oriented service, you
have overall responsibility for ensuring the quality of
all the products prepared in the AIS facility. The main
complaints from users are poor print quality, missing
pages, and poor alignment of the printing. Remember,
this checking applies to all reports that leave the AIS
facility. Be sure your operators, production
coordinators, and I/O control clerks know the standards
of quality expected. Ensure they are checking the
products during processing and before sending them to
the customer/users.
1 .
2 .
AUTOMATED INFORMATION
SYSTEM (AIS) REPORTS
You will be expected to prepare a variety of reports.
It will be your responsibility as a technical AIS manager
to report to upper management on the status,
performance, equipment inventory, and requirements of
the AIS facility. At a minimum, you should include
information concerning your areas of responsibility
including user-related information. The form of these
reports is the responsibility of each parent command’s
upper management. We can only provide examples and
general suggestions, not authoritative guidance.
Reports should be regular, concise, and graphical,
if possible. The amount of information you report
should not exceed upper-management’s requirements.
“Too much, too often” is a problem common to many
performance reporting schemes. Information should be
easy to understand, but sufficient to support the
decision-making process. The reports should compare
the facility’s current level of performance against a set
of predefined performance goals.
3 .
4 .
Examples of reports needed for management of an
AIS facility include the following:
l
l
l
l
Hardware and software projection reports;
Application software performance reports;
System utilization reports; and
Operating system software reports.
HARDWARE AND SOFTWARE
PROJECTION REPORTS
Along with life-cycle management, you will be
required to prepare reports to project what hardware and
software will be needed to meet the command’s future
missions. It is important to keep this in mind as you
submit the Abbreviated System Decision Paper
(ASDP), as required by Life Cycle Management Policy
and Approval Requirements for Information System
Projects, SECNAVINST 5231.1. The following is a
brief overview of a portion of what is required in the
ASDP:
Outline the need for automation as it relates to
specific elements of the command’s mission.
Summarize the fictional requirements and
information-dependent tasks.
Summarize the selected Federal Information
Processing (FIP) resource solution (functional
requirements of the hardware and software)
intended to satisfy the information processing
need. Explain the acquisition strategy,
indicating whether acquisitions will be
competitive or noncompetitive and from what
source the hardware and software may be
acquired.
Summarize the projected costs (personnel,
hardware, software, security mechanisms, and
facilities) associated with developing an
operational system.
Include any additional information that will
facilitate understanding and evaluating the
information system proposal. Training,
security, privacy, maintenance, mobility, and
site preparation should be addressed.
You will be expected to have the insight to predict
the future, since the users will not always know what
they will need later.
APPLICATION SOFTWARE
PERFORMANCE REPORTS
Management will require reports that show whether
the application software in use is performing as
designed. Here are two items of information to include
in these reports:
l Average length of time any particular job
remains in the system; and
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